Privacy Policy

Last Updated: May 14, 2026

Same Page Home ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our digital products, or interact with our services.

By using our website or purchasing our products, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information to provide our services, deliver your products, and communicate with you in a relevant and helpful way.

A. Information You Provide Directly

This includes information you voluntarily share when you:

  • purchase a product
  • subscribe to our email list
  • complete a form or survey
  • contact customer support
  • participate in a group program or cohort

This may include:

  • name
  • email address
  • billing information (processed securely by third-party payment providers)
  • any messages, feedback, or content you submit through forms or community platforms

We do not store full credit card numbers. Payment processing is handled entirely by our third-party payment provider.

B. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • browser type and version
  • device type and operating system
  • pages viewed and navigation paths
  • time spent on pages
  • referring website or source
  • general usage patterns

We use cookies and similar tracking technologies for this purpose. See Section 4 for more detail.

C. Information From Third-Party Services

We may receive information from:

  • payment processors (e.g., confirmation and status of a purchase)
  • email marketing platforms (e.g., email engagement signals such as opens and clicks)
  • website analytics tools
  • advertising platforms, including Meta (Facebook) and similar services, which may provide data related to ad performance and audience matching

This information helps us deliver your products, understand how our services are used, and reach potential customers through relevant advertising.

2. How We Use Your Information

We use your information to:

  • deliver digital products and services, including templates and program materials
  • process payments and manage orders
  • automate product delivery, including time-based and calendar-triggered content for eligible purchase tiers
  • send transactional emails related to your purchase or account activity
  • send the Same Page Shift newsletter and related content if you have subscribed
  • send targeted follow-up emails based on your purchase history, program activity, or email engagement (see Section 2A)
  • provide customer support
  • improve website performance and user experience
  • measure and optimize advertising campaigns
  • comply with legal obligations

A. Behavioral and Purchase-Based Email Communications

Our email sequences are informed by your activity. This includes:

  • which products you have purchased
  • which product tier you are in (Sunday Reset, Starter, Core, Complete, or Group Program)
  • email engagement signals such as opens and clicks
  • elapsed time since purchase or program enrollment

We use this information to send relevant follow-up content, program prompts, re-engagement messages, and offer communications that correspond to where you are in the program. You may opt out of marketing and follow-up emails at any time using the unsubscribe link in any email we send.

3. How We Share Your Information

We share your information only when necessary to operate our business.

A. Trusted Third-Party Service Providers

We may share information with:

  • payment processors (to complete transactions)
  • email marketing platforms (to send and manage email communications)
  • website analytics providers (to understand site usage)
  • advertising platforms, including Meta, for ad delivery and performance measurement
  • website hosting services
  • video conferencing platforms used in live group program sessions
  • community or course platform providers used to host program content and group cohort spaces
  • customer support tools

These providers are permitted to use your information only to perform services on our behalf and are required to protect it appropriately.

B. Group Program Participants

If you enroll in the Group Program, please be aware that live sessions may be recorded for participant reference. Recordings are accessible only to enrolled participants in that cohort. Content you share in group sessions or community spaces is visible to other participants and facilitators.

C. Legal Requirements

We may disclose information if required to:

  • comply with applicable laws or regulations
  • respond to lawful requests from government or regulatory authorities
  • protect the rights, safety, or property of Same Page Home or others

D. We Do Not Sell Your Information

We do not sell or rent your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website and understand how it is used. This includes:

  • session cookies that support basic site functionality
  • analytics cookies that track page visits, navigation, and usage patterns
  • advertising cookies placed by platforms such as Meta that support ad delivery and audience measurement
  • preference cookies that remember your settings across visits

Cookie consent: Depending on your location, you may be asked to consent to non-essential cookies when you first visit our site. You can adjust your cookie preferences at any time through the cookie settings link in the site footer. You may also disable cookies in your browser settings, though some site features may not function properly if you do.

5. Data Storage and Security

We take reasonable and appropriate measures to protect your information, including:

  • use of reputable, security-conscious third-party platforms
  • encryption of data in transit and at rest where applicable
  • restricted internal access to personal data

No method of data transmission or storage is completely secure. We cannot guarantee absolute security, but we take this responsibility seriously and review our practices regularly.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy. As a general guide:

  • Purchase and transaction records are retained for a minimum of seven years to support accounting and legal obligations.
  • Email subscriber records are retained for as long as you remain subscribed or for a reasonable period following unsubscription.
  • Customer support records are retained for up to three years following the resolution of your inquiry.
  • Website analytics data is retained in accordance with the terms of our analytics provider and is generally aggregated or anonymized over time.

You may request deletion of your personal information at any time. See Section 7 for how to make a request.

7. Your Rights

Depending on your location, you may have the right to:

  • access the personal information we hold about you
  • correct inaccurate or incomplete information
  • request deletion of your personal information
  • withdraw consent where processing is based on consent
  • opt out of marketing and follow-up email communications
  • request a portable copy of your data
  • object to certain uses of your information

Residents of the European Economic Area (EEA) and United Kingdom have rights under the General Data Protection Regulation (GDPR) and applicable UK data protection law.

Residents of California have rights under the California Consumer Privacy Act (CCPA).

Residents of Canada are protected under Canada's Anti-Spam Legislation (CASL) and the Personal Information Protection and Electronic Documents Act (PIPEDA) or applicable provincial equivalents.

To exercise any of these rights, contact us at: https://samepagehome.com/contact-us

We will respond to requests within the timeframe required by applicable law. In most cases this is within 30 days of receiving a verifiable request.

Marketing emails include an unsubscribe link at the bottom of every message.

8. Children's Privacy

Same Page Home does not knowingly collect personal information from children under 13, or under 16 where applicable under local law. If we learn that we have collected such information without appropriate consent, we will delete it promptly. If you believe we have inadvertently collected information from a child, please contact us.

9. International Users

Our services are operated from Canada. If you access our services from outside Canada, your information may be transferred to and processed in countries where our service providers are located, including the United States. These countries may have data protection laws that differ from those in your home country. By using our services, you acknowledge this transfer. Where required, we take steps to ensure that appropriate safeguards are in place for international transfers.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing the privacy policy of any external site you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, products, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page and, where required by law or where changes are significant, notify you directly by email.

Continued use of our services after a policy update constitutes acceptance of the revised terms. If you do not agree to a material change, you may request deletion of your account and data before the change takes effect.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at: https://samepagehome.com/contact-us